Your Partner in Culture Design and Managing Change

A complete suite of services to advance your goals

Whether you're preparing for growth, adopting new technology, or ready to address long-standing challenges, Innovate Culture Lab provides expert guidance to help you move forward with confidence.

We bring deep expertise in workplace culture transformation, internal communications strategy, and change management consulting, helping you stay focused, aligned, and ready for what’s next.

Our Core Service

Jennifer Faulkner of Innovate Culture Lab working with client on developing communication strategies for healthcare professionals

Culture Roadmap Design

We partner with you to develop a customized strategic culture roadmap that brings clarity, energy, and long-term alignment. Whether you’re just starting out or ready to take your culture to the next level, our organizational development services are designed to meet your needs and scale with your growth.

Through our culture roadmap design process, we help you:

  • Assess the current state of your culture and employee experience

  • Align leaders and teams around shared values, priorities, and purpose

  • Define the behaviors and expectations that drive success

  • Design a clear plan with actionable steps and measurable milestones

  • Track progress and make adjustments as your organization evolves

Our culture and communications expertise provides real-time support in areas like:

  • Change management and transition planning using the ADKAR® model

  • Communications ecosystem design across written, visual and in-person formats

  • Team performance improvement and leadership coaching

  • New initiative planning and stakeholder alignment

Our intentional workplace culture design helps turn your business strategy into something your people can see, feel, and live every day.

A female healthcare professional speaking to her colleagues on workplace culture transformation as they work with Innovate Culture Lab

On-Demand Partnership Opportunities

When you need focused support without a long engagement, our on-demand services deliver quick clarity and momentum. Whether you’re launching something new, navigating resistance, or simply feeling stuck, these sessions are designed to spark ideas and build progress—fast.

On-demand services include:

  • Spark Ideas Sessions - One-on-one virtual strategy sessions for leaders and culture champions who seek creative problem solving, new ideas, or a thinking partner. Sessions include a goal-setting worksheet, guided conversation, and a post-session summary with next steps.

  • Skilled Facilitation - Live, collaborative sessions that bring teams or stakeholder groups together for focused dialogue, decision making, or vision alignment. Great for building buy-in and shared understanding.

  • Workshop and Meeting Design - Custom-designed team sessions that spark engagement and drive results. We help you create intentional, inclusive experiences to gather insights, launch new ideas and move initiatives forward.

These sessions offer agile support for fast-moving teams. Whether you’re seeking remote or in-person support, or immediate thought partnership and brainstorming, we’re ready when you are.

Leadership meeting, where Innovate Culture Lab provides organizational culture consulting

Leadership Communications Strategy & Coaching

Strong leadership communication builds trust, reinforces culture, and helps people stay connected to the bigger picture. We help leaders show up with purpose, lead with confidence, and communicate in ways that inspire action.

Our services include:

  • Executive messaging and strategic storytelling

  • Leadership coaching focused on trust-building and alignment

  • Internal communication audits and communications ecosystem development

  • Meeting design and facilitation practices aligned with team needs

  • Recognition and gratitude programs that help people feel seen and valued

Whether you’re refreshing your internal communication strategy or building leadership alignment from the ground up, we help communication become one of your greatest strengths.

Looking for something more customized?

Not seeing exactly what you need? From authentic culture consulting to inclusive workplace strategy, we build solutions around your goals, your team, and your timeline.

If you're working through a challenge or imagining what’s next, we’ll help you meet the moment with insight, creativity, and authentic partnership.

FAQs

How do you help manage complex organizational changes?

Using proven change management models, we help organizations navigate transitions while centering employee performance and morale. Whether you’re introducing a new tool, shifting structures, or merging teams and organizations, our approach is both strategic and human-centered.

We support your team with:

  • Step-by-step change planning using the ADKAR® model

  • Communication strategies that create clarity

  • Engagement plans that build trust and overcome resistance

  • Leadership coaching to guide change with confidence

We don’t just get you through the transition. We help you grow from it.

What are the benefits of building a strong workplace culture?

A strong and intentional culture helps organizations work better from the inside out. It aligns your team, improves performance, and creates an environment where people want to stay, grow  and contribute.

When workplace culture is thoughtfully designed and clearly communicated, it can:

  • Attract and retain top talent

  • Build trust and transparency

  • Boost employee engagement and team performance

  • Strengthen leadership and internal communications

  • Improve the customer experience by empowering your people

How do you build an intentional workplace culture?

Every organization already has a culture. The difference is whether it’s being shaped with intention or left to chance.

Our approach includes:

  • A current state assessment of your culture

  • Co-creating a clear vision of your future culture

  • Identifying gaps between where you are and where you want to be

  • Building a strategic culture roadmap aligned to your business goals

  • Defining and embedding values, behaviors, and customs that support success

With guidance from a culture strategy partner, you can make decisions with clarity and build momentum through every phase of your culture transformation.

How does workplace culture support employee retention?

A well-designed culture gives people a reason to stay. When employees feel heard, trusted, and recognized, they’re more likely to engage with their work and invest in your mission.

We help you:

  • Strengthen leadership communication

  • Create feedback loops that build connection

  • Support employees through ongoing challenges

  • Recognize contributions in authentic, meaningful ways

  • Reinforce a shared sense of purpose across the organization

When people thrive, your organization does too.

What role does culture play during growth or a merger?

Scaling, merging, or entering a new phase of business is the perfect time to revisit your culture. These inflection points are an opportunity to create clarity, bring people together, and build alignment across teams.

We provide:

  • Strategic culture roadmaps to guide and sustain transformation

  • Communication ecosystem design for unified messaging

  • Values-driven leadership coaching

  • Consistent employee experience strategies during transition as you evolve.

As your culture and communication expert, we ensure your people remain connected and your purpose remains strong as you grow.